Store clerks! You should not be on the phone when youre waiting on me. When I, the customer, walk up to the counter, the phone should be put down. And if it rings while youre waiting on me, let it ring. After ten rings, pick it up, and, without even saying hello, say, Im currently waiting on an actual, paying customer who has money and has had the courtesy to come into the store to transact business. I will get to you when the store is empty. Stay on the line if you wish, but I may not get to you till sundown. Then smile at me and say, Where were we? The in-store customer should always come first.
Posted on: Tue, 22 Oct 2013 05:24:03 +0000
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