TCWA launched the Customer Service WAy to revolutionise customer - TopicsExpress

TCWA launched the Customer Service WAy to revolutionise customer service in WA. The Customer Service WA program will deliver affordable customer service training workshops in Perth and regional WA and will cover: • Representing WA and promoting your local destination • Service Excellence (Body Language, Attitude, Communication) • Understanding Customer Needs • Brand Awareness and upselling your product • Complaint Handling and Telephone Techniques To register for a workshop book online tourismcouncilwa.au/ Cost $45.00 per person will be held in Carnarvon 20th March 1.00 5.00pm

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