The 9 Essential Skills of Human Resources Managers Source: Stephen Bruce, PhD 1. Organization HR management requires an orderly approach. Organized files, strong time management skills, and personal efficiency are key to HR effectiveness. 2. Multitasking On a typical HR day, an HR professional will deal with an employee’s personal issue one minute, an intermittent leave question the next, and a recruiting strategy for a hard-to-fill job the minute after. 3. Dealing with Grey A surprisingly large percentage of the issues HR managers face are in “the grey area.” Is it discrimination? Is it harassment? How far over backward do you have to lean to approve intermittent leave? 4. Negotiation Along with grey comes the need to negotiate—there are often two or more opposing views, and the successful HR pro can find an acceptable middle ground. 5. Communication HR professionals have to communicate up to management, over to managers, out to potential employees, and down to all levels of current employees. 6. Discrete and Ethical HR professionals serve the needs of top management, you also monitor their actions toward employees to be sure that policies and regulations are followed. 7. Dual Focus Employees expect human resources professionals to advocate for their concerns, yet you must also enforce top management’s policies. 8. Conflict Management and Problem Solving High productivity demands that people work together at least civilly. HR has to find ways to allow that to happen. 9. Change Management Most companies today are in a constant state of flux. Task forces, matrices, and teams spring into being, do their jobs, and disband as others form.
Posted on: Tue, 09 Sep 2014 18:43:05 +0000
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