Wireless Security Systems: What is 2 Way Voice? ift.tt/1e29O1r Wireless Security Systems: What is 2 Way Voice, and Why is it Better? The wireless 2 Gig security system from DFW Security comes standard with 2 way voice. But what the heck is 2 way voice anyway? In order to learn more about the benefits of wireless security systems with 2 way voice, we must first look at the way alarm monitoring used to be done (and still is done with many alarm companies). The Problem with Traditional Security Systems. Alarm systems of the past only allowed for one-way communication. If the alarm went off, the monitoring center would have to call you on a home number, or more recently on your cell phone. Because the alarm system was trying to dial out, often times the line would be busy and the operator wouldn’t be able to reach anyone at home. In addition, people don’t always answer their cell phones, especially if they don’t recognize the number, causing a lot of false alarms. Because of so many false alarms, the police have become slow to respond to residential alarms. 2 way voice takes care of that problem. What is 2 Way Voice? 2 way voice allows an operator at our monitoring center to speak directly into the home without having to call a phone number. In addition, the dispatcher can listen in to verify if indeed the police are needed. Wireless security systems use the cellular network to send signals, so your phone line is free to call whoever you want. Why is it Better? The police respond faster to a verified alarm, so if our operators hear activity in the home but no one gives the correct password, they will be on their way in lighting speed. If your alarm goes off by accident, a dispatcher will speak to you in seconds so you can cancel the alarm, eliminating a false alarm and possible fine. To learn more about the technology behind wireless security systems and 2 way voice, and how it can help secure your home, call (855) 840-1295. ift.tt/1e29PTe
Posted on: Wed, 15 Jan 2014 21:09:16 +0000
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