Wrong WRONG Wrong..! under the ADA he can NOT deny him service at any time. HE does NOT have the right when it comes to a disabled person! It falls under Title III, Public Accomodations, Public accommodations must comply with basic nondiscrimination requirements that prohibit exclusion, segregation, and unequal treatment. They also must comply with specific requirements related to architectural standards for new and altered buildings; reasonable modifications to policies, practices, and procedures; effective communication with people with hearing, vision, or speech disabilities; and other access requirements. Not only that but the ADA revised requirements for Service dogs state Generally, title II and title III entities must permit service animals to accompany people with disabilities in all areas where members of the public are allowed to go. This manager broke the LAW...due to the fact When it is not obvious what service an animal provides, only limited inquiries are allowed. Staff may ask two questions: (1) is the dog a service animal required because of a disability, and (2) what work or task has the dog been trained to perform. Staff cannot ask about the person’s disability, require medical documentation, require a special identification card or training documentation for the dog, or ask that the dog demonstrate its ability to perform the work or task. He also broke it because A person with a disability cannot be asked to remove his service animal from the premises unless: (1) the dog is out of control and the handler does not take effective action to control it or (2) the dog is not housebroken. When there is a legitimate reason to ask that a service animal be removed, staff must offer the person with the disability the opportunity to obtain goods or services without the animal’s presence. He was just being a JERK! and yes if I was that disabled soldier I would have CUSSED his ignorant ASS out!
Posted on: Wed, 25 Jun 2014 02:38:52 +0000
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