for people who are not recieving the donated items in the co op - TopicsExpress



          

for people who are not recieving the donated items in the co op .... Hello Carla, Greetings Neighbor! I am Farmer Mark, I see that you really love Farmville 2! Let me help you regarding your concern about the items that were donated that you havent been able to receive. Carla, I put on my Farming Gloves and got on my Wagon to pay your Farm a visit and surveyed the land where your Co-op is located to verify where those donated goods are going, it seems that they are being sent on a different storage. Thank you for making us aware of this. Please be informed that we are already working on this trouble experienced by our Valued Players who are not able to receive the donations from their Co-op members. Our team is in close coordination with all the people who can help us to have this fixed at the soonest time possible. We sincerely apologize for the inconvenience that this has caused you. Rest assured that this is on top of our priority. Would it be okay if you visit this link and click on the Fix it, Zynga! option so that your UID will be included in our affected users list: https://support.zynga/article/farmville-2/I-didnt-receive-donations-from-my-Coop-members-en_US-1416537686608 For now, I have placed a 10 Pack of Speed-grow along with a 15 Pack of Power while we are working on this to help you with your tasks. Your patience through this temporary period is highly appreciated.. We have created these useful guides to make sure your farming experience is nothing but Farmtastic! Please check on this link: zyngaplayerforums/forumdisplay.php?1725-Official-Guides Thanks for your continued support of FarmVille 2. Happy Farming! Within the next 24 to 48 hours, you may receive an email titled, Rate your recent experience with Zynga Customer Support. I would appreciate it if you were to complete the short survey about your experience with us. The survey is in place to give feedback on the support you received today and to help us improve our service. For your reference, here is the incident number for this issue: 141117-31581631 Regards, Mark Jason Zynga Player Advocate
Posted on: Sat, 22 Nov 2014 08:20:32 +0000

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