question 4: TRAINING AND DEVELOPMENT METHODS A number of methods are utilized in imparting knowledge and skills to employees. Regardless of whether programs are in-house or outsourced, firms use a number of methods for imparting knowledge and skills to the workforce and usually more than one method, called blended training. INSTRUCTOR-LED—Continue to be effective for many types of T&D. E-LEARNING—T&D method for online instruction. CASE STUDY—T&D method in which trainees are expected to study the information provided in the case and make decisions based on it. BEHAVIOR MODELING AND TWITTERING—T&D method that permits a person to learn by copying or replicating behaviors of others to show managers how to handle various situations. Twittering has been used as a learning tool to involving behavior modeling. ROLE PLAYING—T&D method in which participants are required to respond to specific problems they may encounter in their jobs by acting out real-world situations. BUSINESS GAMES—T&D method that permits participants to assume roles such as president, controller, or marketing vice president of two or more similar hypothetical organizations and compete against each other by manipulating selected factors in a particular business situation. IN-BASKET TRAINING—T&D method in which the participant is asked to establish priorities for and then handle a number of business papers, e-mail messages, memoranda, reports, and telephone messages that would typically cross a manager’s desk. ON-THE-JOB TRAINING—Informal T&D method that permits an employee to learn job tasks by actually performing them. INTERNSHIPS—Training method whereby university students divide their time between attending classes and working for an organization. APPRENTICESHIP TRAINING—Training method that combines classroom instruction with on-the-job training.
Posted on: Mon, 10 Jun 2013 16:36:00 +0000
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