"...what’s your incentive to do a good job? Your incentive to do a good job is about how well you’ve been trained, the quality of your work environment, and your enthusiasm about accomplishing something. I think a service charge should be built into a restaurant, I think the house should take it, and they should use that to pay a living, salaried wage and benefits to service staff, to where it can become an honored profession like it is in Western Europe, like it is in Japan, like it is in South America and Latin America."
Posted on: Fri, 14 Jun 2013 17:56:41 +0000
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