5 Feedback Accepting Tactics 1 Accept it Well – When others offer you feedback, it’s vital that you accept it as that gift it is. Encouragement will come when they feel that you appreciate it without any risk to themselves that you might ‘take it the wrong way’ – with consequences to come back to bite them. 2 Never Debate It – The feedback you are provided with is best absorbed without debate. When you are given feedback, their perception of you is very real, so to argue and reason about what you are told will always be counter-productive. 3 If Necessary Seek Clarification – Do ask for detail if you need it. It shows that you are listening; that you value their input and that you are keen to do more to improve. 4 Thank Them - Accepting feedback with good grace and thanks will encourage them to do it more. And you can only benefit from the input about you that you receive. 5 Act on the Information – This doesn’t mean that you jump to everything you hear. A skill is to interpret what you have heard in your feedback and adjust your actions accordingly, where you feel that change will be valuable. You don’t have to dance to the whole tune! Good, constructive feedback adds value. The least likely to receive feedback are the very leaders who need to model that they too can respond to the changes they need to make, to be even better than they already are. And being able to respond to the feedback they receive really is a sign of a truly great leader.
Posted on: Wed, 24 Jul 2013 14:20:43 +0000
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