A recent testimonial from one of our clients: “After placing the Digital Premium Customer Feedback Tablet in-store we were able to gain a better understanding of our customers, their purchasing habits and knowing at which levels our products may need improvement. Since the installation in September 2013, we have seen an increase in customer’s returning to drink and dine in the Spicer Street Café. Delivering optimal customer service is important to us at Spicer Street Café and the Digital Premium Customer Feedback Tablet has certainly provided us with an additional tool to gain a greater understanding of our customers, who after all are the most important factor for our business. With having the Digital Premium Customer Feedback Tablet in-store we find it creates a message to our customers that we take their feedback seriously and are willing to invest in methods that enhances their ability to deliver their feedback to us. The Digital Premium Customer Feedback Tablet was a worthy investment for our café and the Digital Premium team have been excellent in ensuring that the product is delivering beyond what we expected” - Jacques - Owner & Manager, Spicer Street Cafe
Posted on: Sat, 01 Feb 2014 02:07:16 +0000
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