About two months ago, my dishwasher stopped working. Id done a load, wasnt happy with the stuff on the top rack, took out the dishes on the bottom rack, added some more and closed the door. I pushed the regular wash button and it filled then emptied, filled then emptied. I pushed that button and it did the same thing. I rebooted by unplugging. It did the same thing. I have limited patience. I unplugged it and went and bought a small rack and have been doing dishes by hand ever since. Ive had a good week. Jaime has been going to the school to prep for the year, I posted They Called the Wind Mariah which Ive wanted to do forever, Ive slept well and got a lot of work done. Soooooo, I had amassed at least an hours worth of patience. I began to read the schematic trouble shooting guide. The problem I was having wasnt on there. I called KitchenAid. She referred me back to the place I bought it from because she couldnt find the description in her trouble shooting ring binder. I got the head repair tech. manager. He told me to go in through the bottom from the inside. It sounded like there was something jammed in the motor. I did that, happy to not have to pull it out onto the kitchen floor, tip it upside down and extract the pump motor. And there it was! Not something jammed in the motor, but Tucson water crystal flakes mixed with detergent, some washcloth strings and other debris blocking the holes that allow the water to return to the pump to be pump again. It was ugly, a little slimy (we stopped using powder because it was worse, so there was some squirt detergent mixed in there that couldnt get recycled either. I cleaned everything with spray cleaner, left off all of the stuff I took off, closed the door and let her rip. It was noisy at first, I had loosened a lot of calcium and there were air bubbles in the pump. Slowly, slowly it smoooooothed out. I let it run for a bit then drained it. Put some detergent in it and ran it again for 5 minutes. Drained it. I put all of the hardware back, put the spinner and the racks back in, filled the bottom rack with dishes, and its been KitchenAid humming ever since. This was not a KitchenAid problem. This was a consumer problem. I will used the citrus cleaner more than twice a year under these hard water conditions. I also found out that the rinse liquid is critical. Its like the rinse you use on your hair. It softens the water just long enough to dissolve solids that are collecting on your dishes and on the walls of your machine. Household appliances repairable and repaired by me in the last 40 years........100%
Posted on: Fri, 01 Aug 2014 21:29:31 +0000
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