Adecco is currently hiring for a large call center. The opportunity will be an amazing experience to get into healthcare. The role consists of answering customer service calls and helps others with any questions or concerns. Job Requirements/Specific Duties Include 1. Data Entry 2. Using computerized operating systems to document and track all aspects of all calls 3. Providing Concierge Customer Services to Members and Providers by way of telephonic support for Call Operations. 4. Resolve Customer Service Inquiries including claims and billing issues 5. Meet predefined goals and metrics related to the business Must have qualifications/experience: 1. 1 + years of Call Center Industry experience 2. 1+ years of data entry on computerized keyboard systems up to 60 WPM 3. 1+ years of working knowledge in the behavioral health industry 4. Working knowledge of claims review and processing 5. Ability to work well in a fast paced growth focused insurance industry 6. Minimum of 3 years experience in call center customer centric environment If you are interested in this position please reply with your resume to HoustonGalleria@adeccona
Posted on: Thu, 07 Aug 2014 21:51:07 +0000
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