Attn #L Line Customers: At approximately 7:15 this morning, one of the servers that manages and controls safe train movement along on the line failed, causing the signal system to halt all trains in service. A second, backup server failed to fully engage the signal system. While management in our Rail Control Center implemented delay mitigation strategies and operated a truncated service between Broadway Junction and Rockaway Pkwy, we were unable to provide you with the level of morning rush hour service you have come to expect. At 8:10am, the system was properly rebooted and service resumed with residual delays. It is now stable. To ensure there are no disruptions in this evening’s rush hour service, or service this weekend, we have additional staff on standby to respond in the event there is another server failure. We apologize for any inconvenience.
Posted on: Fri, 25 Jul 2014 20:26:54 +0000
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