BATON ROUGE, LA - Tier 1 and Tier 2 Service Desk Techncians - IMMEDIATE NEED!!! Seeking Service Desk Technicians who will be responsible for providing technical assistance and support on company-supported software applications and computer equipment. Troubleshoot problems and advise on the appropriate action - all while providing excellent customer service to clientele. Specific responsibilities are: • Respond to requests for technical assistance in person, via phone, and electronically • Diagnose and resolve technical hardware and software issues in a timely manner • Configure and install desktop computers, laptops, tablets, desktop phones, wireless devices and access points, cameras, barcode scanners, printers, and copiers General Qualifications: • Computer related degree with 2 years of experience • Strong analytical and problem solving skills • Excellent communication skills • Well organized and able to work on several projects at one time with the ability to move from one functional area to another Must Have Technical Skills: • Basic understanding of pc and laptop hardware • Working knowledge of Microsoft Office 2000 thru 2012 and Microsoft Windows XP, 7, and 8 For IMMEDIATE consideration, please send your (1) Resume, (2) Best contact number(s), and (3) Salary requirements/history to james@snellingbatonrouge. Contract, Contract-To-Hire, and FT Opportunities - Interviews taking place NOW!
Posted on: Thu, 06 Nov 2014 17:46:23 +0000
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