(*) BB Friday Q&A Webinar 8/22/14 Chris Smith speaking: Welcome to the Friday webinar. Lets go over a few updates. Ron is on holidays and will be back next week, so Im covering for him today. Lets talk about the newsletter that was supposed to go out last week. It hasnt gone out becasue of the large size of the userlist, which required opt-in verification. Previous ones have gone out with a smaller list size, but our list is large, which has delayed the sending of the newsletter. I have it in front of me, and well go over a few points: New focus on social media. (Chris explains this - please see the replay) This will generate more traffic, which will generate more ad revenue. This will be mentioned in the new presentation. Compression has been completed, so we are now looking at the next era. It is unfortunate that we have not been able to pay the payouts to go along with this. We have passed compliance with our new payout processor. This will take a little bit of time due to the complexity of this. We do need to be very careful with this. The partner that has agreed to work with us, we are very grateful and happy with them. We will give you updates as soon as we can as to the timeline. There was a mini video put together about the Trinidad tour. It is in your back office now. Admin fees have been waived for another 30 days, during the time we are waiting on the payment processor is brought on board. We are doing what we can on our end to make this easier for all members. Lets take a look at the questions today. I normally dont do this, but I will take a couple of LIVE calls for questions, if you want to raise your hand. Please keep your questions short. Geneology of BB Mobile. BB Mobile was not subject to the opt-in period, it is a stand-alone system. Everyone had a chance to start off with BB Mobile and utilize it with their team. If the team didnt opt-in or start BB Mobile, they would be removed from your downline, but could join at any time. So that all happened before BB v3. So there is no compression to do there. Payment provider? has the legal department given their blessing? the answer is yes to that. Lots of questions about timeframes. You know the danger of timeframes. There is a list of items that needs to be completed. Items on our side and on the other side. We have no control over the item on the processor side, so its not easy to give a timeline. It is NOT going to be several months. Im hoping for it to be sooner rather than later. We just need to make sure its ready to go and tested and everything done according to spec and a smooth operation. Will there be a card with the new processor? The primary mechanism will not be a card. It will be a direct bank deposit. Does new partner has a proven track record? it has been in business for 10 to 13 years. Over 40,000 different merchants are onboard with that processor, other programs, other network marketing programs, other payroll, etc. they have a good track record. Couple questions on World eWallet. Unfortunately they have their own challenges. In hindsight, at the time it looked like a good time to make our announcement about WeW, but there is nothing against the WeW team, we just need to put another processor in motion. WeW may be an option at a later date. We had high hopes, but this is out of our control. We are delighted with our new processor and we are moving forward.. Lots of positive comments being posted, so thank you. It does help to see that amid all the hoopla. We have 100s of people on the call and its delightful to see good comments. We are not sugarcoating anything. We are happy to have our new provider, but we are making sure everything is ready before proceeding. Please help us out with the comments on the Internet. We are here for a very long time. I am here, week after week, making sure we are able to get through. Theres been alot of pressure, it has been challenging. Who knows, maybe this is a test. Whatever we do, we will do together. Taking LIVE calls for questions (please see replay for this part, I will try to summarize if possible) Question about Telephone support: Regarding this, the Belize number is available and LIVE. The UK and the US number have been removed for the moment, until we can find a more cost effective provider for this. We are sourcing out different providers. The cost was becoming astronommical, so we are looking for a better solution. BB Mobile? For those who did not signup during the original signup period, is their BB username available still or should they use a new username? The previous accounts have been purged, so you can sign up as a new affiliate and use any username you want. But I think the program has blocked the old account so that a new account must be set up. I will verify this and put the answer in a Tweet. Positive comment from Mark Ghobril about Chris leadership and about BB (see replay for details) What is being done to further protect us from the Internet noise as it relates to the new processor? Chris speaking: Great question, and thanks for your comment. A lot of leaders have reached out. I know I am not always able to be responsive, but Im so thankful for the help of Ron Anderson. If I dont respond to emails and messages, please know that I am not ignoring you, I am just very busy with everything in the background. The processor will be a white label solution for our protection. We will try as hard as we can to do this properly and switftly. We hope that we are prepared for everything that may happen down the line so that we can continue on. We have high hopes that this processor solution will work out. (please see replay for exact words) Mark asked a question about how BB is prepared for the influx of new affiliates, etx. Chris: We have people in place to handle this. We are also trying to attract new talent to be sure we are building a solid structure to be prepared for the future. Just to touch on the communications standpoint, we have some assistance for Ron Anderson coming on board. Communication needs to be more robust. We know this, but we need to put this all together properly from a technical standpoint. Focusing on social media, as well as our support system. Staff has been updated with continual training to make sure the staff is up to speed. Marlon (from Trinidad) made some very positive comments pertaining to BBs future. (Please see the replay for details and exact words) Chris: We appreciate everyone. The faith and positivity coming from everyone is awesome. Have yourself an awesome weekend and keep up the good work. (end of webinar) (Summary notes prepared by Linda Lane and are not meant to be official BB transcripts. Please include this with all repostings.)
Posted on: Fri, 22 Aug 2014 15:39:37 +0000