Behaviors That Can Stall A Restaurant Manager’s Career View Profile By Robert Krzak January 28, 2014 A managers, personality and behavior are as vital to their success as their resume. Managers can be overlooked for promotion, or find themselves unemployed, due to behaviors that they no longer notice. Sometimes successful managers can find themselves as job seekers without ever understanding why. This article is designed to help identify a reason that might prevent Candidates from landing a job. None of these problems are a part of a person’s identity. They are just behaviors that can be unlearned. 1. Behavior and Personality Behaviors are learned responses and reactions to outside stimuli. Successful managers learn to respond to negative situations, instead of reacting to them. There are several ways to identify whether a manager has behaviors they need to address and unlearn. These include underlying tensions in the team, poor moral, and reluctance to work closely. The bosses can also identify problems. They may offer no affirmation for successes or validation for input and feedback. Sometimes behaviors are not a negative thing. They may just be a poor fit for the Your successes receive no affirmation while other team members receive approval and validation for just ‘doing their job.’ This candidate is not a good behavioral fit for the team. These behaviors can be defined as driver, casual, energetic, artistic, friendly and outgoing, reserved and sophisticated. There is no right or wrong personality type. Honesty in the hiring process can prevent finding yourself in the wrong environment. If a manager finds themselves in an organization where they don’t fit with everyone else, use the situation as a learning experience. The skills learned here will be an excellent addition to your resume. 2. Independence – irresponsibility – Diva Attitude A manager, who ignores procedures, is often absence, or jumps from one company to the next can alienate the team, bosses, and customers. The hospitality industry is driven by team players who work together to reach a common goal – outstanding customer service. A sense of entitlement or a narcissistic attitude can destroy a team’s moral and set back projects. The manager may see themselves as the driving force behind a restaurant’s success. The bosses may see this same person as a problem and blame them for lack of productivity. 3. Negative Attitude and Poor Emotional Control As a rule, attitude and communication are interlinked. Negativity is contagious. The biggest problem in a restaurant is toxic conversation. Within a short time the entire workforce is back stabbing each other, badmouthing management, and being discourteous to customers. A moody manager may not see themselves as a problem. Their performance and productivity may be above par. But lack of control, and emotional outbursts, can cause an undercurrent that eventually sours the team’s moral. 4. Communication and Indecisive A negative attitude often manifests itself as indecisive or irresponsible. Once a manager discovers a problem, its critical that they take action instead or the problem will fester and get worse. Sometimes only waiting a few days before taking action can cost a restaurant hundreds, or thousands, of dollars.
Posted on: Wed, 29 Jan 2014 13:42:50 +0000
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