CLOSING DATE: 5 July 2013 SALARY LEVEL: A basic salary of R138 345 - R162 963 per annum (Level 6). In addition, a range of competitive benefits are offered. CENTRE: Gauteng Local Office Large: Johannesburg (1 post) REF NO: HRMC 58/13/7a (1 post) CENTRE: Northern Cape: Local Small Office: Douglas (1 post) REF NO: HRMC 58/13/7b (1 post) REQUIREMENTS: A Grade 12 Certificate with relevant experience in a customer service environment A tertiary qualification at NQF level 6 will be an advantage Proven client focus and orientation experience Sound interpersonal skills Honesty and integrity Basic Computer literacy and Numeracy Good written and verbal communication skills. Willingness to work extended hours including overtime weekends and shifts are critical Applicants appointed to work in Mobile Units may be exposed to environmental factors (rain, sun, cold etc) Preference will be given to candidates from local area where the position and/or office will be based. DUTIES: The successful candidates will be responsible for, amongst others, the following specific tasks: Serve as a direct point of contact for clients Assist clients in completing application forms and verifying that they are filled in appropriately in accordance with DHA requirements, standards and guidelines Execute Civic Services Front Office application processes Resolve problems or complaints within scope of the work area Assist with any duties required by management in the quest for client service excellence Provide highest level of prompt and friendly client service Render services in mobile units where required Ensure and assist with the rolling and capturing of Finger-prints. Update the Track and Trace system Receive and sort enabling documents Serve as a point of contact for clients Assist with the verification and processing of clients application forms in accordance with DHA requirements, standards and guidelines Execute Civic Services Back Office application processes. ENQUIRIES: Gauteng: Ms M Kau/Ms GB Modiba/T Monyeki, Tel No; 011 242 9000 North West, Mr M Sikokope/ Ms M Molete Tel: (018) 397 9907/08/22 APPLICATIONS: Kindly ensure that the relevant reference number is quoted and applications are directed to the relevant province as indicated below: Direct applications to: The Department of Home Affairs. Eastern Cape Province: Postal address: Private Box 7413, King Williams Town, 5600, Physical address: 11 Hargreaves Avenue, King William’s Town, 5600 Free State Province: Postal address: P.O Box 12262, Brandhof 9324, Physical Address:40 Victoria Road Willows Bloemfontein 9301 Gauteng Province: Postal address: Private Bag X108, Braamfontein, 2017, Physical address: 3rd Floor, Mineralia Building, Cnr De Beer and De Korte Street,Braamfontein, 2017 KwaZulu-Natal Province: Postal address: PO BOX 09, Scottsville 3209, Physical address:181 Church Street, Pietermaritzburg 3200 Limpopo Province: Postal address: Private Bag X9517, Polokwane, 0700, Physical Address: 89 Biccard Street, Polokwane, 0699 Mpumalanga Province: Postal address: Private Bag X11464, Nelspruit, 1200, Physical Address: 2nd Floor, Bateleur Building 16 Nel Street, Nelspruit, 1200. Northern Cape Province: Postal address: Private Bag X6073 Kimberley 8300, Physical address: 2nd Floor, ABSA CBD Building, 69 Du Toit Span Road, Kimberley, 8300 North West Province: Postal address: Private Bag X 119, Mmabatho, 2735, Physical address: Cnr Sheppard and Carrington Street, Mafikeng, 2745 Western Cape Province: Postal address: Private Bag X 9103, Cape Town, 8000, Physical address: 4th Floor, Faircape Building, 56 Barrack Street, nCape Town, 8001
Posted on: Thu, 04 Jul 2013 04:27:33 +0000
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