Congratulations to our Best Large Hospital Workplace (over 150 beds) award recipient, Lee Memorial Health System! Lee Memorial Health System’s (LMHS) workplace culture links employee engagement to quality and safety to achieve an excellent patient experience. As a health care delivery system fully integrated across the continuum of care, LMHS aligns vision, mission, and values with strategic initiatives to create an organizational culture that is safe and supportive, while continuously improving and delivering the highest value to its patients. Culture starts with the leadership of the LMHS Board of Directors and is powered through the organization by attracting and retaining top talent who have the knowledge and experience to deliver exceptional care. Lee Memorial engages employees in culture changing activities, particularly in the areas of safety and LEAN transformation. More than 700 leaders have completed training for deep coaching skills and communicating intentionally. Employee engagement is also measured in every leader’s performance evaluation. LMHS consistently receives an 80 percent response rate to its annual Employee Engagement Survey and is benchmarked nationally in the 96th percentile for employee engagement. The successful integration of employee engagement in the health system’s culture is demonstrated its recognition as a 2013 Employer of Choice® and the ranking of its hospitals by Healthgrades as among the nation’s 50 Best Hospitals.
Posted on: Mon, 10 Nov 2014 14:30:00 +0000
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