Customer Service Rep U.S. Bank - Bedford, OH This position follows an extensive training program that allows you to personally learn all the functions of the appointed mortgage job. Under direct supervision and using established procedures, performs varied clerical duties. May perform more complex tasks with guidance of senior mortgage associates or manager until training period is completed. Spends time in training which may consist of a combination of on-the-job, classroom and online training. Upon completion of the Trainee Curriculum (typically lasting from twelve to 18 months), is able to fully function in the assigned Mortgage position (collections, customer service, loss mitigation, investor reporting etc.). Your Career is Here. Basic Qualifications • High school diploma or equivalent • Six months to one year of general clerical experience Preferred Skills/Experience • Some knowledge of general office procedures • Good in-person and telephone customer service skills • Ability to manage multiple projects and deadlines simultaneously • Proficient computer skills, especially Microsoft Office applications • Effective verbal and written communication skills • Ability to collect and organize information Customer Service / Call Center Primary Location Ohio-OH-Bedford Shift 2nd - Evenings 11:00am - 8:00pm Please click to apply online: https://usbank.taleo.net/careersection/10000/jobdetail.ftl?job=1399194&src=DM-10101
Posted on: Wed, 16 Oct 2013 20:12:40 +0000
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