Dear Pioneers, For those who are experiencing lag issues while - TopicsExpress



          

Dear Pioneers, For those who are experiencing lag issues while playing Granado Espada, we require your cooperation on this matter. Kindly send a new ticket complete with the following documents: 1.Trace Route Report, Please follow the following steps: a.Launch Granado Espada b.Go to Start c.Go to Run d.Type cmd and Click Ok e.You will then see C:\Documents and Settings\User, type tracert ge.iahgames and Enter f.Print a screenshot and save it as tracert.jpg *note: Please get this report when disconnected from server or when you are lagging. 2.Revision_v2. The revisions_v2.txt file can be found inside your GE folder 3.IP Address, Please follow the following steps: a.Open a web browser b.Go to whatismyip/ c.Take a screenshot of the page after it finish loading and save it as ‘IP.jpg’ *note: Do let us know if you running any proxy and also the country you are playing from You may submit the results to our customer support ticketing system through here, support.iahgames/Forms/FormSelection.aspx?Game=GE
Posted on: Mon, 22 Sep 2014 04:02:34 +0000

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