Diffusing an irate customer 101: While slanging pork today, a - TopicsExpress

Diffusing an irate customer 101: While slanging pork today, a lady comes back to the register and says (very loudly) I JUST BIT INTO A PIECE OF FAT, YOUR SANDWICHES ARE TOO FATTY I WANT MY MONEY BACK!!! And without skipping a beat I reply (loud enough for her audience to hear), Well it it is an animal youre eating, and now youre creating an unrealistic body image for pigs everywhere!! Crowd laughs and so does she... Crisis averted. Moral of the story is dont take yourself too serious, take time to laugh and your day can change that quickly :-)

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