Emergency Response Agents Reno, NV - 10 openings. Start date November 10, 2014 In order to be considered, applicants must have experience in the following two areas: · 2 years in an emergency dispatch role · Able to work 24/7 call center shifts with no schedule conflicts (4-10 hour days) This is a direct hire paying $15.50 per hour. We will have 10 guaranteed interview spots. I believe that Navy Corpsman and Army Medics would be best qualified for these opportunities. Responsibilities · Dispatcher will receive inbound calls and responds to them appropriately. There will be both emergency and non-emergency calls. · Ensures calls for service are expediently processed within the framework of defined protocols, procedures and policies. · Responsible for notifying agencies or services that can provide emergency and non-emergency assistance to the right address, communicating the appropriate urgency of the situation. · Must create and maintain accurate logs of all communications that have been undertaken for the purpose of assuring the general safety of customers. Updates and maintains confidential service and personal health data provided by customers. · Researches and resolves customer issues. Requirements · Minimum of High School Diploma · MUST have a Minimum of three (3) years of customer service call center experience taking inbound calls · MUST have a Minimum of two (2) years in an Emergency Dispatch role, OR two (2) years working in the healthcare industry in a role providing patient care, i.e., medical assistant or nurse practitioner. · Ability to type a minimum of 30 wpm. · Bilingual -- Spanish speakers a plus. Send tailored resume directly to Rachel Johnson at rjohnson@suna. Ensure that you cc: John Engstrom, Veteran Recruiting Specialist at jengstrom@ameritconsulting. John Engstrom will provide a personal endorsement for all applicants.
Posted on: Wed, 01 Oct 2014 17:57:13 +0000
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