Energy firms too slow to resolve complaints,Customers with complaints about their gas or electricity service typically have to contact their supplier six times before their issue is resolved. Regulator Ofgem said this was too many and has written to energy company bosses telling them they must improve. Corporate Energy Direct Ltd handles customers complaints and negotiates with the suppliers directly on behalf of our clients.
Posted on: Fri, 10 Oct 2014 09:08:53 +0000
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