From: Kevin Cohan [mailto:[email protected]] Sent: Friday, January 17, 2014 2:45 PM To: [email protected] Subject: Did James Artis Assist You With Your 2014 Honda Pilot to Your Satisfaction? Dear Alem Hagos, My name is Kevin Cohan and I am the General Manager at Jim Coleman Honda. On behalf of Jim Coleman Honda, I personally thank you for your recent purchase. We strive to deliver the dream and I hope we made your dreams come true. Your business is important to me and I want to make sure all aspects of your new vehicle were explained to you properly. Did James Artis give you all the information you needed to understand all the controls? Yes. Did you feel that the time spent with you was sufficient on the delivery of your vehicle? Yes. Did James Artis review all of the features that are important to you? Yes. Was there anything you felt James Artis left out that would have helped you better understand your vehicle? Not really. Did James Artis introduce you to our award-winning service team? Yes. And I did purchase the President’s club service plan. It is Jim Coleman Hondas desire to exceed our clients expectations for life. Please reply to this email and let me know if we succeeded. I would like to thank James Artis and Jim Coleman Honda for the explanation and the courtesy treatment that I received. Surely, I will not hesitate to recommend James Artis and Jim Coleman Honda to potential customers
Posted on: Sat, 25 Jan 2014 13:47:30 +0000
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