Front office Executive:- 2male & 1female( Morning / Afternoon ) Salary- 7-9k + tips ( Candidate payout ) • Deliver excellent customer service, at all times • Assist in keeping the hotel reception area clean and tidy, at all times • Deal with all enquiries in a professional and courteous manner, in person, on the telephone or via e-mail • Administer all reservations, cancellations and no-shows, in line with company policy • Keep up to date with current promotions and hotel pricing, to provide information to guests, on request, while maximising bedroom sales opportunities • Fulfil all reasonable requests from guests to ensure their comfort, satisfaction and safety • Conduct regular security checks throughout the day and report any security issues to line manager • Report any maintenance issues immediately to line manager, including all furniture, fittings and equipment • Provide reports, as required, for housekeepers and management • Be responsible for evacuation, in cases of emergency, acting as first point of contact for guests and the emergency services • Maintain personal knowledge by completing in-house training and workbooks • Always adhere to all company policies and procedures and licensing laws • Be involved and contribute at team meetings • Carry out instructions given by the management team and head office Call Manas ( MK Consultancy & Placement Services ) : Mob : Mob : 9831110705 II Suchita(HR) 9051789502 II 9007425534 || (033)4007-2805
Posted on: Tue, 18 Mar 2014 05:28:23 +0000
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