Fwd: #11053 - National Association/MarsCon ----- Forwarded - TopicsExpress

Fwd: #11053 - National Association/MarsCon ----- Forwarded Message ----- From: Susan Breen To: rickg94@q Sent: Wed, 12 Mar 2014 11:41:09 -0400 (EDT) Subject: #11053 - National Association/MarsCon Wednesday, March 12, 2014 Rick Gellnan MarsCon 3254 Valley Ridge Drive, Eagan, MN 55121 Dear Rick: On behalf of the Bloomington, MN Convention & Visitors Bureau, we would like to thank you for holding your meeting in the city of Bloomington. We hope that your event was a success and enjoyable for everyone in attendance. Please take a few minutes to complete your survey. To do so, please forward the email you received prior to filling out the form and email back to me, as your responses will help us improve our services. Once we have received your completed survey, you will be sent a complimentary Caribou Coffee gift card! The Bloomington, MN Convention and Visitors Bureau is here to assist your meeting with all of your planning needs. Thank you in advance for your time and business, and we look forward to working with you in the future. Kindest Regards, Susan Breen Convention Services Coordinator Bloomington Convention & Visitors Bureau 7900 International Drive, Ste 990 Bloomington, MN 55425Phone:(952)858-8500 FAX: (952)858-8854 Customer SurveyBy taking a few moments to answer this questionnaire, you will help us improve our service to you and others considering Bloomington as a meeting destination. Thank You! MarsCon - MarsCon - 2014 Science Fiction/Fantasy Convention 03/06/2014 - 03/10/2014 Location: DoubleTree by Hilton Bloomington- Minneapolis South Attendance: 140 Total Room Nights: 420 Contact Person: Rick Gellnan 3254 Valley Ridge Drive Eagan, MN 55121 UNITED STATES Phone: (651) 483-6290 E-Mail: rickg94@q Bloomington as a Destination Overall rating of city as a meeting destinationPoor12345Excellent Overall rating of the Mall of AmericaPoor12345Excellent Friendliness of our cityPoor12345Excellent Sales Department Sales person(s) worked with? Callie Malone Dan ONeill Julie Giorgio Rose Dudycha Susan Breen Todd Lehrke Tony Cook Overall experience with sales person(s)Poor12345Excellent Ease of lead servicePoor12345Excellent Knowledge of hotels and areaPoor12345Excellent Availability and timeliness of responsePoor12345Excellent Assistance in selecting hotel and/or venuePoor12345Excellent Convention Services Brochures meet your needsPoor12345Excellent Timeliness of receiving brochuresPoor12345Excellent Technology Services Ease of finding information on websitePoor12345Excellent Effectiveness of landing pagePoor12345Excellent Effectiveness of mobile textingPoor12345Excellent Headquarter Hotel Overall appearance of hotel and guest roomsPoor12345Excellent Meeting facilitiesPoor12345Excellent Accessibility & cooperation of sales/service staffPoor12345Excellent Future InformationWhen is your next meeting/event planned? Are you are considering Bloomington for a future event? Yes NoIf yes, Date/Year When would it be convenient for us to contact you regarding your next event? Comments: Susan Breen Convention Services Coordinator Bloomington Convention and Visitors Bureau Home of Mall of America [email protected] (952) 278-8517 or (866) 435-7425 Fax: (952) 858-8854

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