Guest Relations Officer Responsibilities: • Responsible for check-in and check-out services including reserving processing, rooming and transfer • Responsible for in house guest payment and cashiering • Handles all guest request during their stay • Handle all in house guest complaints • Coordinate/execution of guest related activities/program to meet guest needs/ interests Issues. • Collect and compile guest questionnaires/feedback for report • Conduct pre-arrival room inspection and ensure room setup standard • Coordinate all public relations activities/events • Build and maintain good rapport with guests and ensure proper handling of enquiries and complaints • Responsible for ensuring order and cleanliness in then main lobby area • To ensure house rule and regulations are properly observed by all guests visitors and contractors • Responsible for breakfast operations • Responsible for Pabx room and telephone system operations • Responsible for keycard system and the Wifi networks operations Requirements: • Minimum GCE ‘O’ level to ‘A’ level • At least 1-2 years experience in Front Office operations within the hospitality sector Qualified or interested candidates, please kindly apply in through emailing your CV to us at: career.bizhub@gmail To facilitate faster application processing, please utilize the email stated and not Apply Now or Send Email links in this website. We regret that only shortlisted candidates would be notified. EA License No: 08C2822 Bizhub Asia Pte Ltd jobportal.bizhub.sg/jobsearch/JobDetail.aspx?jobID=3535347&cookieCheck=true
Posted on: Thu, 15 Jan 2015 06:03:51 +0000
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