Helpdesk Level I Helpdesk Services - Provides quality customer - TopicsExpress

Helpdesk Level I Helpdesk Services - Provides quality customer support on in-house software applications, PCs, peripherals, and Microsoft suite of products. The HD analyst answers, records (creates ticket) and solves via phone incoming problems and requests for service from internal and external customers. Resolves service requests in the most effective and efficient manner following the established service level agreements. The HD analyst would provide initial troubles... ow.ly/2z0ZgK

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