Hiring Now: Receptionist / Call Center - Dar Al-Shifa Hospital Visit Middle East Jobs >> bit.ly/midejobs Please Follow >> bit.ly/mideastjobs Job Summary Under general supervision, provide a range of reception intake and associated administrative services pertaining to incoming patients. The receptionist will answer and direct incoming calls to appropriate individuals. Perform specified routine procedures such as greeting and referring patients, answering routine/administrative inquiries, and general office support activities as appropriate. Main Duties and Responsibilities 1.Answer and direct incoming phone calls to appropriate individuals. 2.Greet patients/clients, secure nature of visits and direct to appropriate individual, provide routine information about the hospital when necessary. 3.Maintain schedules and calendars. 4.Receive, screen, interview, and register patients for clinics; 5.Handle phone enquiries from patients and others; screen calls to ascertain nature and urgency of inquiry; refer callers as appropriate and/or schedules appointments. 6.Review patient admission records to ascertain insurance coverage and the possible need for financial assistance; obtain insurance authorizations or initiate applications for public assistance as indicated. 7.Record patient demographic, insurance, and billing codes into registration and billing system; research missing information on intake forms; obtain signatures and release forms. 8.Respond as appropriate to enquiries from patients regarding treatment, benefits, and billings; coordinate the resolution of related problems. 9.Input admission and discharge data and billing information into a computer database designed and maintained by the IT Department. 10.Provide day-to-day staff support as appropriate, to include preparation of documents, collection and verification of records, and maintenance of data on clinical activity. 11.Perform miscellaneous job-related duties as assigned. Job Details Date Posted: 2014-03-17 Job Location: Hawali, Kuwait Job Role: Support Services Company Industry: Medical/Hospital Joining Date: 2013-01-05 Preferred Candidate Career Level: Mid Career Nationality: United Arab Emirates; Bahrain; Djibouti; Algeria; Egypt; Iraq; Jordan; Comoros; Kuwait; Lebanon; Libya; Morocco; Mauritania; Oman; Palestine; Qatar; Saudi Arabia; Sudan; Somalia; Syria; Tunisia; Yemen Apply Now - Jobs in Kuwait - Support Services Jobs in Kuwait - Search All Jobs Apply here >> ift.tt/OmVHxh
Posted on: Mon, 17 Mar 2014 05:26:51 +0000
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