I debated posting this because its work related, but its such a - TopicsExpress



          

I debated posting this because its work related, but its such a good thing that I figured why not. I have to help lots of different types of people over the phone throughout the course of the day. And today, I got someone who was apparently disabled in a way I wont get into, but it made the call very difficult, and time consuming. There was a lot of repeats and a lot of waiting, but I was patient and tried to keep the flow very light and happy as I was doing it, because I could tell he was having great difficulty understanding, then following. We managed to fix the issue together after an hour. And when we were finished, and I was about to say goodbye, his mom got on the phone to thank me. She said, bless you, Im glad theres people like you in the world. It made me very happy to hear that.
Posted on: Fri, 11 Jul 2014 03:23:24 +0000

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