I dont usually post more than once per day. I dont want to take away from the post below. But, I thought I would share with all the official story from Frontier Airlines as to what they have done in regard to the transport on one of their planes of a person with Ebola. Im impressed with their attention. I have a particular interest in Frontier because they are the only airline that flies from our local airport. Weve used them and been pleased. I wish they flew more flights from Trenton. They were flying to Punta Cana, but stopped that and are now flying out of Phila and Baltimore to Punta Cana. We have used them already many times to fly to Ft. Lauderdale. As impressed as I am with the handling of this incident, I wish all airlines would attend more to hygiene. I am so tired of hearing of people complaining about getting sick at hotels when they clearly picked something up on an airplane. We need more hygienic attention on airplanes....not because the planes are dirty, but people carry sickness. Bravo to Frontier on this one. From: F9CorpComm Date: October 15, 2014 at 11:53:32 PM EDT Cc: Media Subject: An important update on the Ebola virus from Frontier Airlines CEO David Siegel to employees Please be advise that Frontier Airlines CEO David Siegel just sent the note below to employees to update them on the Ebola virus…thanks so much for your patience during a very trying day. We appreciate your professionalism. Please feel free to attribute to Frontier Airlines in your stories. Frontier Airlines Media Relations media@flyfrontier Dear Team, We know today has been challenging for Frontier Airlines team members so we felt it important to provide you with an update of the facts and our proactive response to the developments throughout the day. We take today’s events seriously as your safety and that of our customers is always at the forefront of everything we do. Since we were notified by the CDC, we’ve proactively placed six crew members (two pilots; four flight attendants) on paid leave for 21 days out of an abundance of caution as the safety and security of our employees is our number one priority. This was over and above CDC guidance that stated that our flight crews were safe to fly. We have also been working in close cooperation with our unions and appreciate their support on this issue. Frontier Airlines Chronology – Ebola virus Oct. 10 · Passenger first travels on Frontier Airlines flight 1142 Dallas/Fort Worth to Cleveland · Aircraft terminates its operation for the evening and is sanitized in accordance with Frontier’s standard operating procedures (consistent with CDC guidelines). Aircraft remains in service Oct. 13 · Passenger returns to Dallas/Fort Worth on Frontier Airlines flight 1143 Cleveland to Dallas/Fort Worth (departs 6:16 p.m. EDT, arrives 8:16 p.m. CDT) · Aircraft to operate flight 1142 Dallas/Fort Worth to Cleveland. Flight boarded at 8:30 p.m. CDT and canceled at 8:56 p.m. CDT due to crew legality · Aircraft terminates its operation for the evening and is sanitized in accordance with Frontier’s standard operating procedures (consistent with CDC guidelines). Aircraft remains in service Oct. 14 · The aircraft is routed as follows: 2042 DFW-CLE (departs 7:50 a.m. CDT, arrives 11:27 a.m. EDT) 1104 CLE-FLL (departs 12:13 p.m. EDT, arrives 3:01 p.m. EDT) 1105 FLL-CLE (departs 3:43 p.m. EDT, arrives 6:25 p.m. EDT) 1101 CLE-ATL (departs 7:14 p.m. EDT, arrives 9:07 p.m. EDT) 1100 ATL-CLE (departs 9:57 p.m. EDT, arrives 11:00 p.m. EDT) · Aircraft terminates its operation for the evening and is sanitized in accordance with Frontier’s standard operating procedures (consistent with CDC guidelines). Aircraft remains in service. Oct. 15 · At approximately 1:00 a.m. MDT, Frontier is notified by the CDC that a passenger traveling on Frontier flight 1143 Cleveland to Dallas/Fort Worth on October 13 tested positive for the Ebola virus. · Immediately upon notification from the CDC, Frontier removes the aircraft from service. · At the request of the CDC, Frontier supplies customer contact information. CDC instructs Frontier that they would contact our customers. · Separately Frontier reaches out to impacted customers with CDC contact information. · The aircraft does not perform any scheduled flying and remains out of service in Cleveland until later in the day when it was operated with crew only as a ferry flight to Denver. NEW INFORMATION: · At 1:55 p.m. MDT Frontier was notified by the CDC that the passenger may have been symptomatic earlier than initially suspected; including the possibility of possessing symptoms while onboard the flight. SUBSEQUENT ACTIONS: · In light of the new information, Frontier determines that the aircraft will remain out of service and ferries it back to Denver from Cleveland without customers. The flight departs at 6:20p.m. EDT and arrives in Denver at 7:20 p.m. MDT. In an abundance of caution, it is determined that the aircraft will receive a fourth cleaning since the infected customer was onboard. Though not required, this cleaning will consist of the removal of seat covers and carpets in the immediate vicinity of the passenger seat. The airline will also change the environmental filters onboard. · NOTE: These extraordinary actions went beyond CDC recommendations. These steps were taken out of concern for the safety of our customers and employees. Steps such as removing the aircraft from service, removing aircraft seat covers and carpet and replacing environmental filters as well as placing the crew on paid leave were not requested nor mandated by the CDC. Frontier expects that the aircraft will return to service in a few days. Thank you for continuing to represent Frontier proudly on the front lines. Please reach out to your departmental leadership should you have any additional concerns or questions. I’m proud to stand with Team Frontier and appreciate all you do for our customers each and every day. We will provide additional updates if developments warrant. David Siegel CEO Frontier Airlines
Posted on: Fri, 17 Oct 2014 23:38:38 +0000
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