I swear to god Time Machine in Times Square literally has THE worst customer service physically possible. They take 8 hours to check on the availability of colors and other gunpla needs when everything is 3 - 5 steps away from their computer. When you ask them more than a few questions they just take a picture of their display and tell you to pick. When you pay the shop a visit youre greeted by a frowning chubby man who does nothing but sit there in his own world and the most passive employee Ive ever seen. More passive than an English guard. They could have told me the spray paint I bought wasnt for Gunpla, instead it was for a diorama. Youre sitting there building models, you know your stuff more than your customer. You run the shop. We go there to inquire service, you have every right to give suggestions, even making a few extra bucks by selling us more stuff. But definitely not sitting there, eyeing your customers uncomfortably. Customers arent always right, but shopkeepers shouldnt be passive aggressive assholes too.
Posted on: Sun, 02 Feb 2014 07:45:41 +0000
Trending Topics
Recently Viewed Topics
© 2015