ITIL (Information Technology Infrastructure Library) is the - TopicsExpress

ITIL (Information Technology Infrastructure Library) is the International de facto Management framework describing good practices for IT Service Management (ITSM). ITIL has grown to become the most widely accepted approach to IT Service Management in the world. It provides guidance to organizations on how to use IT as a tool to facilitate business change, transformation and growth. naijatechguide/2012/07/itil-information-technology.html

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