Is that Linda Brooks? Yes I’m the person designated for your case Great, I would be good to have phone service I see your case has been escalated Obviously not high enough You still have no dial tone? No, it’s dead, kaput What is this kaput? Same as dead Oh... but the lines to your house are clear It’s still not working (At this state I feel I must stop saying ‘dead’) The lines are clear, madam I think it’s the box The box? Yes, the box What box? The one on the outside of the house Is it internal or external? (Sigh) external So it is not on your property YES, IT IS – it’s attached to the brick wall On your house? Yes, it houses the phone cable It is external? Yes And what makes you think something is wrong? There is a screw missing A screw missing? Yes, this has created a gap A gap? Yes, the integrity of the box has been compromised Compromised? Yes, the gap allows water, ants and debris in Debris? Yes, and the cable isn’t covered by the conduit Conduit? (Silence. I have nothing left) We will send out a technician, madam That would be nice Are you on the landline now? (sigh) It’s dead Are you on the mobile Yes. YOU phoned me! Can I have your mobile no, madam (I give it to him) Would you like call redirection? That would be nice I will instigate that now, when you receive blah blah, read the blah blah, accept the blah blah and then blah blah blah press * Did you understand that? Not a word, but I can read Okay, we are good then (sigh)
Posted on: Tue, 25 Mar 2014 05:45:53 +0000
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