Italian Speaking Supervisor Posted: Local: - TopicsExpress

Italian Speaking Supervisor Posted: Local: Lisboa Descricao: Responsibilities: • Supervise a team of telesales • Plan team goals and objectives • Review agents’ performance through call monitoring & calibration • Conduct coaching and training • Facilitate daily briefings • Manage & resolve customer issues • Client Service • Generate daily/monthly reports Requirements: • Reliable • High Energy Level • Great Attitude • Performance Driver • People Oriented • Insurance / Call Centre Experience Required

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