JOB OPPORTUNITY Position: FRONTLINE MANAGER Location: Tete Division / Dept: ADMINISTRATION Functions / responsibilities: • Ensure that cash handling, cheque clearance and refunds procedures are adhered to • Maintenance of frontline equipment and reporting of faults • Ensure all relevant stationery and packaging material is available • Ensuring cashiers use correct payment processes • Organizing floats for cashiers • Authorizing of refunds and gift vouchers • Assist cashier with large cash purchases • Authorizing of account purchases as per procedure • Ensure that end-of-day procedure is followed • Handle queries, discrepancies on barcodes, price overrides, etc. • Ensure packers assist customers • Reporting of receipt reversals to admin manager • Ensure security regulations are complied with • Minimise shrinkage and comply with housekeeping standards • Excellent customers service orientation • Staff management and liaison with other departments Requirements: • 2-3 related experience in administration or banking environment • Minimum Grade 12 / Matric • Computer literacy • Management experience in both business processes and staff • Planning and organizing skills • Able to work under pressure • High level of integrity and attention to detail • Understanding of procedures, policies and rules and regulations pertaining to frontline and merchandise Please send your CV in English to oscar.micaiane@gmail
Posted on: Fri, 06 Sep 2013 07:18:27 +0000
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