Job Alert Help Desk Technician needed at Compucon OVERVIEW * - TopicsExpress

Job Alert Help Desk Technician needed at Compucon OVERVIEW * Provides support to end users on a variety of issues. * Identifies, researches, and resolves technical problems. * Responds to telephone calls, email and personnel requests for technical support. * Documents, tracks and monitors the problem to ensure a timely resolution. * Relies on instructions and pre-established guidelines to perform the functions of the job. * May involve use of problem management databases and help desk system. * Works under immediate supervision. QUALIFICATIONS * Must have minimum of 6 months of IT related experience or education * Intermediate Excel and Outlook skills * Knowledge of commonly-used Tech Support concepts, practices, and procedures * May require an Associates Degree jobview.monster/help-desk-technician-job-bentonville-ar-us-136647754.aspx

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