Job Title: CSEA Specialist I-II; Reibold - Child Support-Enforcement & Call Center Closing Date/Time: Thu. 09/12/13 11:59 PM Eastern Time Salary: $17.51 - $23.24 Hourly Job Type: Full-time Regular Location: 14 West Fourth St, Ohio Department: Job & Family Services Print Job Information | Apply Class Concept Benefits Supplemental Questions Under general supervision from Job and Family Services Supervisor, Job and Family Services Manager or higher level administrator, provides essential functions of locating employers for placement of public assistance recipients, counsels individuals preparatory to job placement, interviews applicants to determine eligibility for public assistance programs, functions as member of an overpayment determination unit and reviews all types of public assistance cases for accuracy, conducts in-house and field investigations relative to the establishment and collection of child support and the enforcement of court orders. Job Duties: Responsible for duties required of a CSEA Customer Call Center caseworker, performs all requisite child support casework functions, participates as a first contact-customer resolution specialist, verifies accuracy of and updates financial data contained within the CSEA computer system (SETS), updates SETS with correct information pertaining to court ordered child, medical and/or spousal support, reviews and manages SETS alerts, processes incoming and outgoing mail, makes and accepts referrals from all child support areas, performs functions associated with managing and working state and local reports; makes outgoing phone calls to customers, employers, financial entities, etc., and performs all functions and requirements associated with individual walk-in customers. Minimum Class Requirements: B.A. or B.S. in a social services, human services, liberal arts, or business related field or Associates Degree in a social services, human services, liberal arts, or business related field plus a minimum of three years of CSEA experience as an Account Clerk I or equivalent classification from another CSEA, or Associates Degree in a social services, human services, liberal arts, or business related field plus a minimum of five years of CSEA experience as JFS Aide or equivalent classification from another CSEA. agency.governmentjobs/montgomery/default.cfm 09/11/13 This e-mail message, including any attachments, is for the sole use of the intended recipient(s) and may contain private, confidential, and/or privileged information. Any unauthorized review, use, disclosure, or distribution is prohibited. If you are not the intended recipient, employee, or agent responsible for delivering this message, please contact the sender by reply e-mail and destroy all copies of the original e-mail message.
Posted on: Thu, 12 Sep 2013 01:48:05 +0000
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