Learning and development administrator Smollan Group Services - Gauteng JOB PURPOSE If you are an individual who enjoys implementing structure and organisation to control the chaos then this role will be ideal for you. In this position you will be responsible for initiating, implementing, updating, maintaining and adhering to all the Learning and Development divisions’ administrative requirements Minimum Requirements MINIMUM QUALIFICATIONS Grade 12 Diploma in Office Practice or Administration MINIMUM EXPERIENCE Minimum 2 years admin support experience Knowledge of Learnerships and the FMCG environment will be an advantage Strong computer literacy in MS Office essential Job Specification JOB PURPOSE If you are an individual who enjoys implementing structure and organisation to control the chaos then this role will be ideal for you. In this position you will be responsible for initiating, implementing, updating, maintaining and adhering to all the Learning and Development divisions administrative requirements KEY OUTPUTS Effective daily operations Timely, accurate, relevant reporting Effective learnership administration Effective communication Effective teamwork and self-management COMPETENCIES Analytical Thinking The ability to be systematic and rule-oriented in gathering, reviewing and evaluating data from a variety of perspectives Planning and Organising The capacity to break down a large task into subtasks or sub-goals, to anticipate obstacles and evaluate alternatives. Includes needs identification (recognising gaps between the current situation and a desired outcome), as well as the ability to define tasks needed to accomplish goals and assign and co-ordinate people, tasks and resources to ensure an efficient flow of work Communication Clearly conveying information and ideas through a variety of media to individuals or groups in a manner that engages the audience and helps them understand and retain the message Excellence / Quality Orientation The capacity to follow-through and to ensure that quality and productivity standards are consistently maintained Attention to Detail A tendency towards being precise and accurate; being attentive to detail and not overlooking or excluding important information Customer Service Orientation The willingness to anticipate, recognise and meet the needs of internal and external customers (however these are defined by the business) Building Relationships The capacity to put people at ease and build sound relationships based on mutual trust and openness Drive (Results Orientation) Makes a strong, positive impression; is a self-starter and originator; maintains high levels of activity and produces a high level, high quality output. Sets demanding goals for self and others and is dissatisfied with average performance (linked to passion and sense of urgency) Relationship Building The capacity to put people at ease and build sound relationships based on mutual trust and openness Engaging Diversity The capacity to respect and relate well to differences in people (in terms of race, culture, nationality, gender, ethics, religion, etc), value diversity of ideas and create an environment in which diverse people can thrive Rule Orientation The ability to achieve results following rules and procedures KEY OUTPUTS Effective daily operations Learner Schedule Awareness of Learnership Classes daily Awareness of Classes for the following week by 15h00 on Friday Confirmation of SMS communication with Learners i.e. 48 hrs in advance by 12h00 All attendance registers forwarded to training providers 2 weeks in advance Compile and amend registers according to current status of learners Forward register to training provider by 10h00 on Tuesday Confirmation of facilitators at venues for Learnership interventions Confirm with training provider that all facilitators are at training venues Follow-up on non-attendance at training after 11h00 on training day Non-attendance to be reported to BU HR Continued non-attendance (more than 3 times) communicated to BU HR. Collection of training registers form training providers 48 hrs of intervention Secure attendance register and reconcile Daily planning in advance 2 weeks in advance Milestone checking and following up on projects Timely, accurate, relevant reporting Accurate HRD reports submitted on or before 10th of every month Capacity Report Learnership Stats SETA Tracker Non-Attendance Evaluation captured on OE System Effective learnership administration Learnership Files to be correct & archived with all relevant documentation Filing system to be maintained Evaluation forms POEs to be reconciled Effective communication Communication with Learners Communication with Stakeholders Non-attendance and non-submissions Communication with Learnership Training Providers and Learnership Facilitators Confirmation and attendance Effective teamwork and self-management Follow through to ensure that personal quality and productivity standards are consistently and accurately maintained Demonstrate consistent application of internal procedures Plan and prioritise, demonstrating abilities to manage competing demands Demonstrate abilities to anticipate and manage change Demonstrate flexibility in balancing achievement of own objectives with abilities to understand and respond to organizational needs apply online pnet.co.za/index.php?s=advert_view&g=3363&x=2922211&i=3222&pop=1
Posted on: Wed, 22 Jan 2014 09:51:05 +0000
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