Legal Collections Administrator - Gulf Bank To manage portfolios totaling KD25m of legal and charged off CBG loans and credit cards so that recoveries for the Bank are maximized while minimizing losses. Education / Qualifications: Diploma in commerce/accounting/finance Knowledge: General understanding of Collections activities and practices Experience: minimum 1 year in similar role preferred Generic & Specific Skills: Persuasive communicator Planning Fact Analysis Bilingual in Arabic & English Proficient in IT (MS Office & Banking software) Accountabilities: Recoveries Manage and update a portfolio of legal settlement accounts Contact, negotiate and recover monies from customers who have charged loans and/or cards Conduct professional and commercially focused discussions with customers who attend the Bank Identify and exploit opportunities to agree commercially prudent short settlements with customers Develop/implement loan reschedule strategy on accounts complying with CBK regulation Customers All negotiations to be conducted with fairness and professionalism All payment solutions should be reasonable for both Bank and customer, and be reflective of financial circumstances Provide advice and information to customers on legal status and the judicial process Systems Update collections system with all activity and outcomes Use call recording systems for all outbound/inbound call traffic Review all customer account systems to identify if monies available to correct a delinquent account Reports Update legal systems and charge off data files with all key events and payments Ensure Ci-Net records are updated to reflect payment outcomes while requesting the removal of legal enforcements on settled legal cases Corporate governance & compliance Kuwait legal framework All compliance and Central Bank regulations AML policies and procedures Apply Online careers.e-gulfbank/gulfbank/VacancySearch.aspx
Posted on: Tue, 10 Sep 2013 08:05:39 +0000
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