MELISSA KNIGHT 2701 N Beck Lane #2 Phoenix, Arizona, 85032, United States (480)340-6592 / (702)619-9846 melissarknight1989@hotmail PROFESSIONAL EXPERIENCE DAMBROSIOSSUN CITY WESTARIZONAUNITED STATES maintenance/supplies order February 2013 - August 2013 Service, clean, or supply restrooms. Clean building floors by sweeping, mopping, scrubbing, or vacuuming. Follow procedures for the use of chemical cleaners and power equipment to prevent damage to floors and fixtures. Mix water and detergents or acids in containers to prepare cleaning solutions, according to specifications. Notify managers concerning the need for major repairs or additions to building operating systems. Requisition supplies or equipment needed for cleaning and maintenance duties. Dust furniture, walls, machines, or equipment. CHICK-FLI-ASCOTTSDALEARIZONAUNITED STATES Team Leader October 2010 - December 2012 Monitor workers to ensure that safety regulations are followed, warning or disciplining those who violate safety regulations. Train workers in tree felling or bucking, operation of tractors or loading machines, yarding or loading techniques, or safety regulations. Train workers in food preparation, and in service, sanitation, and safety procedures. Compile and balance cash receipts at the end of the day or shift. Perform various financial activities such as cash handling, deposit preparation, and payroll. Supervise and participate in kitchen and dining area cleaning activities. Resolve customer complaints regarding food service. Observe and evaluate workers and work procedures to ensure quality standards and service, and complete disciplinary write-ups. Assign duties, responsibilities, and work stations to employees in accordance with work requirements. Perform food preparation and serving duties, such as carving meat, preparing flambe dishes, or serving wine and liquor. Greet and seat guests, and present menus and wine lists. Schedule parties and take reservations. Present bills and accept payments. DOLLAR GENERALPHOENIXARIZONAUNITED STATES Cashier/ closer January 2010 - October 2010 Receive payment by cash, check, credit cards, vouchers, or automatic debits. Issue receipts, refunds, credits, or change due to customers. Assist customers by providing information and resolving their complaints. Establish or identify prices of goods, services or admission, and tabulate bills using calculators, cash registers, or optical price scanners. Greet customers entering establishments. Answer customers questions, and provide information on procedures or policies. Sell tickets and other items to customers. Process merchandise returns and exchanges. Maintain clean and orderly checkout areas and complete other general cleaning duties, such as mopping floors and emptying trash cans. Stock shelves, and mark prices on shelves and items. Request information or assistance using paging systems. Count money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change. Monitor checkout stations to ensure that they have adequate cash available and that they are staffed appropriately. Assist with duties in other areas of the store, such as monitoring fitting rooms or bagging and carrying out customers items. Offer customers carry-out service at the completion of transactions. RL AND SONS CLEANING SERVICES COMPANYPEORIAARIZONAUNITED STATES Maintenance Supervisor January 2007 - December 2009 Plan and prepare employee work schedules. Coordinate activities with other departments to ensure that services are provided in an efficient and timely manner. Inspect work performed to ensure that it meets specifications and established standards. Perform or assist with cleaning duties as necessary. Investigate complaints about service and equipment, and take corrective action. Inspect and evaluate the physical condition of facilities to determine the type of work required. Inventory stock to ensure that supplies and equipment are available in adequate amounts. Select and order or purchase new equipment, supplies, or furnishings. Select the most suitable cleaning materials for different types of linens, furniture, flooring, and surfaces. Issue supplies and equipment to workers. EDUCATION NORTH CANYONARIZONAUNITED STATES ADDITIONAL SKILLS Bilingual in Spanish about 100% Training In Team Leadership Customer Service Experience EMPLOYERS DATAS RL and Sons Cleaning Services Company Manger: Roberto Lopez Address: 9185 W. Charleston Ave Peoria, AZ 85382 Phone Number: (623)313-7929 Dollar General Manger: Steve Yanda Cell Number: (623)329-3588 Address: 8010 N 27th Ave Phoenix, AZ 85051 Phone Number:(602)246-0429 Chick-Fli-A Manger: Eppi Address: 14995 N 87th ST Scottsdale, AZ 85260 Phone Number: (480)922-4540 DAmbrosio Salon Owner: Sal Address: 13940 W Meeker BLVD Sun City West, AZ Telephone Number: (623)214-5833 REFERENCES 1) Larry Knight Relationship: Father Years Known: 24 Years Phone Number: (6020799-1826 2) Steve Yanda Relationship: ExManger Years Known: 4 Years Phone Number: (623)329-3588 3)Cruz Elena Relationship: Mother in law Years Known: 11 Years Phone Number: (702)619-9846
Posted on: Wed, 05 Mar 2014 23:19:47 +0000
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