Medical Receptionist Department: Middleborough - Staff Location: Middleborough, MA, USA Pay Type: Hourly Benefits: Medical, Dental, 401K, PTO & more Employment Type: Full Time Compass Medical is a physician owned & directed healthcare company and is affiliated with Steward Healthcare Systems. Compass Medical is a fully integrated healthcare provider that offers high quality healthcare solutions from several locations south of Boston, Massachusetts. We offer Primary Care, Walk-In Urgent Care, limited Specialty Care - including Cardiovascular, Radiology & Imaging, Medical Laboratory, and more. Location: Middleborough Scheduled Hours per week: 40 Work Schedule: Monday to Friday 8:30 AM to 5:00 PM Principal Duties and Responsibilities: • Promptly and professionally answers telephone calls. Routes calls appropriately, offering voice mail, paging, or redirection of calls as needed. • Greets visitors and assists them as appropriate. • Explains financial requirements to the patients or responsible parties and collects copays as required. • Clear & concise message taking to appropriate personnel • Clerical supply manager- order all clerical supplies for office • Medical Records –copy and record requests. • Referrals- process electronically, follow organizational protocol. • New patient registration- process new patient packets and receipt of records • Manage and sort all documents from 2 fax machines • Open & sort all US Mail on daily basis • Other duties as assigned Skills and Abilities: • Computer systems experience • Customer service experience • Knowledge of EMR scheduling and referrals • Ability to use multi-line phone system, including transferring calls and paging. • Familiarity with medical terminology • Ability to speak clearly to callers and patients. • Elicits appropriate information to route calls to the appropriate person. • Prevents, calms, or defuses irate callers and patients by working with them to identify concerns and properly directs calls. • Knowledge of quality measures a plus. • 2 years administrative experience preferred _______________________________________ Please apply on-line. Please no telephone calls. Please no faxing, mailing or hand-delivering resumes. ALL RECRUITMENT IS PERFORMED THROUGH THE BUSINESS OFFICE IN EAST BRIDGEWATER. PLEASE DO NOT CONTACT OUR CLINICAL SITE FOR INFORMATION. Compass Medical Business Office 362 North Bedford Street Route 18 East Bridgewater, MA
Posted on: Tue, 03 Dec 2013 19:27:56 +0000
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