Microsoft phone scam: dont be a victim! A number of our Clients (Easy PC Computers) have been duped into this... Unfortunately it costs time and money to undo the damage they can and do cause to your system, and potentially to your credit score (not to mention the $299.00 they ask for up front. Heres the important bit: no legitimate IT security pro is ever going to call you in this way. For one thing, they cant tell that your PC is infected. Theyve got your name from the phone book, or any one of the thousands of marketing lists on which your details probably reside. They know nothing about your home computing set up - its a fishing trip to see if they can hook some low-hanging fruit. What to do when you receive a call from a security expert offering to fix your PC or Laptop.. 1. Number one: put the phone down. Get rid of the caller and move on with your life. It is not a legitimate call. 2. During your conversation, dont provide any personal information. This is a good rule for any unsolicited call. And certainly never hand over your credit card or bank details. Just dont do it. 3. If youve gotten this far, I can only reiterate point number 1: get off the phone. But whatever you do dont allow a stranger to guide you to a certain webpage, or instruct you to change a setting on your PC or download software. (This is where they get INSIDE your equipment.. INFECT you,.. and potentially steal further banking information!) AGAIN if you receive a call like this,.. HANG UP! 4. If possible get the callers details. You should certainly report any instance of this scam to the police.
Posted on: Sat, 22 Nov 2014 17:19:11 +0000
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