Mobile Technology Coordinator - Taycom - Cordova, TN SUMMARY: Monitor and troubleshoot the enterprise wireless equipment at all times including error free installation of hardware and software. Must primarily perform work requiring advanced learning or work that is original and creative. Also, must consistently exercise independent choice and judgment or perform work requiring invention, imagination or talent in a recognized field of artistic endeavor 50% or more of the time. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following: Performs installations of Wireless hardware and/or software. Performs wireless systems software management and maintenance. This includes both software programs as well as BIOS updates of Wireless devices. Works with applications development to support development of programs which interface with the enterprise’s wireless applications. Trains personnel in the functions of installed wireless equipment including special procedures and problem determination and solution processes. Coordinates activities with the Disaster Recovery Coordinator to ensure the continued operation of the Wireless devices in the case of a disaster. Recognizes and identifies potential areas where existing policies and procedures require change, or where new ones need to be developed, especially regarding future business expansion. Participates with vendors in the assessment of advanced enterprise operating systems and new wireless enterprise systems technology. Maintains documentation concerning wireless software and network systems. Provides support by responding to wireless network problems issued from the Help Desk. Other work-related duties as assigned by supervisor/manager. Reliable and regular attendance is expected. QUALIFICATION REQUIREMENTS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EDUCATION and/or EXPERIENCE: Two-year technical degree and two to five years wireless network experience or equivalent combination of education and experience. OTHER SKILLS and ABILITIES: Solid working knowledge different wireless devices, OSI, iOS, Android OS, Windows Mobile OS, Blackberries, and Wireless Access Points Knowledge of enterprise operating procedures and policies as they relate to Wireless, and other enterprise technical systems. Effective communicator and planner. Ability to accomplish tasks with a minimum of supervision. Ability to work well with other departments and people outside of the enterprise. Good customer service skills. Good problem solving skills. Ability to set priorities and work on multiple tasks. Ability to work both independently and as a team member. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel objects, tools, or controls and talk or hear. The employee frequently is required to stand, walk, and sit. The employee is occasionally required to reach with hands and arms, climb or balance, and stoop, kneel, crouch, or crawl. The employee must regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 50 pounds, and occasionally lift and/or move up to 100 pounds. Specific vision abilities required by this job include close vision, color vision, depth perception, and the ability to adjust focus. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly exposed to risk of electrical shock if proper precautions are not observed. indeed/viewjob?jk=17b93c00714cac3e&from=tellafriend&utm_source=jobseeker_emails&utm_medium=email&cd%20-=tell_a_friend
Posted on: Mon, 17 Mar 2014 10:38:41 +0000
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