Mphasis BPO Jobs!! We are pleased to inform you about a B.E. / B.Tech / MCA / M.Tech– 2014 Batch opening with Mphasis for the profile of Customer Support Officer/Technical support officer As drive will be conducted on Saturday so kindly ask the interested candidates to apply on the below link latest by 16th July (Wednesday) – 10:00 PM, post which no applications will be entertained firstnaukri/job/5ENU Job Description is mentioned below: Job Title: Customer Support Officer/Technical support officer MphasiS Limited Job Location: Delhi, Greater Noida No. of Job opening: 200 Salary Range: Rupees 2,00,000 - 3,00,000 Functional Area: BPO / Customer Service Industry Type: BPO/ITES /CRM/Transcription Job Description: 1. Handling incoming Calls 2. Providing resolution to Customers on queries related to billing cycle and order status. 3. Ensure that the required Service Level Agreements (SLAs) are met. 4. Participate in coaching’s, reviews and training assessments & personnel in conjunction with department managers. Desired Candidate Profile: Profile Description: 1. Handling incoming Calls 2. Providing resolution to Customers on queries related to billing cycle and order status. 3. Ensure that the required Service Level Agreements (SLAs) are met. 4. Participate in coaching’s, reviews and training assessments & personnel in conjunction with department managers. or PG qualifications Company Profile MphasiS Limited (mphasis) About us Its about what excites you most.. The passion for innovation? The thrill of measuring up to the big challenge? The fascination for an upbeat career growth? Here is the opportunity MphasiS is an EDS company that drives talent in creating a global footprint. Talent, passion and the will to excel is the winning combination we seek in delivering world-standard services through technology know-how, domain and process expertise. MphasiS and EDS come together as one big company to provide integrated solutions involving Infrastructure Technology, Applications & Business Process Outsourcing capabilities. From Manufacturing, Financial services, Healthcare, Communications, Energy, Transportation, Consumer and Retail industries to Governments around the world, our client list features global players. We have over 130,000 employees spread over 64 offices across the globe helping clients increase their competitiveness We work on a wide range of technologies that include Dot Net, Mainframes, AS/400, Java / J2EE, Testing, Oracle D2K / PLSQL, Pro*C / C, C++ / Unix, BA, ERP / SAP / PEOPLESOFT, DBA, Datawarehousing / COGNOS, BUSINESS OBJECTS / DATASTAGE / MICROSTRATEGY, Web Methods, EAI / Seebeyond / Siebel / Tibco, Open Systems, etc. A career with MphasiS-EDS means: Making the most of your special abilities as you contribute, succeed and grow with a dynamic company. All-round skill enhancement and continuous learning. Skill and knowledge enhancement on the job. Transparent Work Environment At MphasiS, an EDS company, we are committed to creating an environment where every employee feels valued and respected. Regards, Team Firstnaukri
Posted on: Tue, 15 Jul 2014 08:28:16 +0000