NEED TEAM LEADER IN CUSTOMER CARE Roles and Responsibilites The primary responsibility of the Customer Service Team Leader is telephone and internet-based support for internal and external clients on technology and business issues. The Customer Service Team Leader oversees daily activities of a small customer support team. A typical job description for the Customer Service Team Leader role may include: Provides daily leadership to customer service staff to meet customer expectation. Ensures timely processing of customer orders and helps resolves customer disputes. Identifies system and workflow improvements to enhance the teams efficiency. Requires a bachelors degree in area of specialty and 4-6 years of experience in the field or in a related area. Familiar with a variety of the fields concepts, practices, and procedures. Relies on extensive experience and judgment to plan and accomplish goals. Performs a variety of tasks. Leads and directs the work of others. A wide degree of creativity and latitude is expected. Typically reports to head of a unit/department. GOOD LOOKING,GOOD COMMUNICATION SKILLS exp:1 to 2 yrs EMINENT SOLUTIONS: #404, 4th Floor, Above Syndicate Bank, Near Lal Bungalow, Beside VIP Lounge Lane, Hyderabad, Telangana. Tel: +91 40 66669929, Mobile: +91 8885050466 / 67 / 68 Visit Our Site For More Details:hrsolutions.eminentss/
Posted on: Tue, 30 Sep 2014 06:34:47 +0000
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