OPENINGS FOR TECH MAHINDRA & HCL & UNIYS ( MEGA OFF-CAMPUS) Company: TECH MAHINDRA&HCL&UNIYS Designation: TECH SUPPORT Experience: FRESHER’S & 0-3 years experience Job Location: Hyderabad&CHENNAI Reporting Time: 10:30 AM – 2 PM Interview On : 9Th December, 2014 (TUESDAY) JOB DESCRIPTION: Ø Answer calls and assess customers technical support needs · Ø Provide 1st level technical support for basic operations using documented procedures and available tools Ø Resolve customer issues, or escalate when necessary · Ø Follow-up on issues and inform customer about the status · Ø Log issues and all customer contacts into the customer database, translate end-user business needs into working solutions and provide technical resolutions · Ø Provide system administration or product support · Ø Support other team members on difficult calls · Ø Participate in process improvement initiatives Skill Set: · Graduate (including B.E./B.Tech) with 0-4 years experience · \ · Excellent English communication skills · Willing to work in night shifts · · Basic knowledge in technical concepts like ISP, LAN,Operating Systems, TCP/IP · · Transportation Boundary : Within 35 km radius from Hitec city Selection Process : Personal Introduction Round, Voice & Accent Round and 2 rounds of personal interview. $$$ There are no registration charges $$$ Note: Please carry two resumes and photographs & ONE COPY OF THIS MAIL. Note: Kindly refer this job to your friends. FOR MORE INFO Best Regards H R Team. Contact person :SHASHANK Contact number : 9701215007. Name : Age : Mail : Ph : Qualification : Current location : Preferred location:
Posted on: Mon, 08 Dec 2014 05:21:59 +0000
Trending Topics
Recently Viewed Topics
© 2015