Ok. So Pete was helping me to administrate a debt that was sent to the person, through the process of BOE. On March 11th, I sent them (The legal departement of the electric compagny) the remittance, completed to settle the account along with a letter explaining what i was doing. My person received another letter today from the legal departement. This is what it says. (its translated) Dear sir, We confirm we received your letter. To check with our client we need proof of payment. We can only accept a statement of account as proof of payment. If you cannot produce this proof, then we expect you to pay within 10 days. If you default on the payment we have to start the procedure again. With regards, (signature) B2C Prelegal Tel: +32 xxxxxxxxxxx So they have kept the remittance and still claim the person owe them money. Whats is the best course of action now?
Posted on: Thu, 03 Apr 2014 15:51:28 +0000
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