One of the Perks of Bene-Perk is Teladoc. Heres some information.... Considering telehealth? Here’s what you should look for. Incorporating telehealth into your benefits package can reduce your medical costs while you provide you or your employees access to a quality health care option. If you are considering telehealth, you need to find a completely integrated solution. Industry experience and leadership Teladoc is the first and largest provider of telehealth services in the United States. We have dedicated a decade to developing the telehealth industry. • Over 7.5 million members • Over 200,000 consults performed annually • Extensive experience working and integrating with national and local health payors, Medicaid plans and a range of employers from small/mid-size local employers to multiple Fortune 500 companies • Management and operational teams with deep expertise in health care, including health payors, disease/care management, clinical practice, Health Information Technology, provider credentialing/ networks and public policy • Industry-leading expertise on regulatory compliance related to telehealth, and building and managing provider networks Comprehensive coverage Teladoc allows you to seamlessly incorporate a national network of U.S. board-certified, state-licensed physicians. • Physicians average 200,000 practice experience in internal medicine, family medicine, or pediatrics • A pediatric network that can provide care for children of any age • Physician will call the member back within one hour, guaranteed • Ability to structure the network to provide prioritization to the health plan’s own network or even to the member’s PCP 7.5 million members and growing 200,000 consults performed annually 95% member satisfaction 90% patient issues resolved At a glance • Coverage in all states • We optimize our network size to maintain the balance between engaged and experienced physicians, and fast response times and high quality care for our members Clinical quality Teladoc has a strong commitment to clinical quality. • The first and only telehealth company in the U.S. to have a provider credentialing process that is certified by NCQA • All consults are performed by a physician, not physician extenders, who are boardcertified and licensed in their respective state(s) • Primary source physician credentialing (NPDB, AMA, and more) every 3 years (We have delegated credentialing with a number of health plans) • Rigorous monthly QA process including 15% random audits • Strict clinical protocols, including point of care alerts (automated clinical prompts to physician for patients engaged in care management, clinical warnings for risk factors, and more) • In depth physician training on tools, software, and protocols • Zero malpractice claims • ISO27002 and HIPAA compliant and will be NCQA certified for our credentialing process in May, 2013
Posted on: Mon, 17 Mar 2014 13:42:36 +0000
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