Open Position: If you are interested in the position below please email abiola.akinyele@forextime Department: ACCOUNT SERVICE MANAGER SALES REQUIREMENTS Technical Knowledge & Qualifications: • Minimum university education or higher. • Preferably 1-2 years work experience in a sales environment, preferably in the financial sector • Excellent Communication skills (over the phone, one on one and in writing) • Excellent numerical/mathematical abilities • Excellent oral and presentational skills • Excellent networking skills • Very good organizational and administration skills • Ability to multi task • Ability to work, interact and communicate with other team members and other departments • Basic knowledge of technical and fundamental analysis RESPONSIBILITIES & DUTIES The ideal candidate will join a dynamic and fast paced working environment. The candidate should be a motivated sales individual, goal oriented, self-driven and a team player who works well under pressure. The successful candidate’s aim will be to create and maintain a portfolio of client accounts and to provide excellent customer service for the lifetime of the client. Responsibilities will include: • Handling new client leads on a daily basis • Maintaining contact with clients to ensure high levels of customer satisfaction • Following up on contacts for future business prospects • Building and maintaining a client portfolio • Assisting customers who wish to open or are managing a trading account • Actively following up on queries and providing feedback to customers in a timely manner • Effectively handling the existing client base (and complaints) • Following contact with partners, updating CRM with accurate information • Knowledge of the company’s products and services • Informing clients of any new products and promotions that the company is offering • Meeting company core values on a daily basis inside and outside the office • Ability to reach monthly targets
Posted on: Tue, 27 May 2014 08:33:48 +0000
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